Peter Facinelli may have a playful Twitter persona, but that doesn’t mean the actor who plays Eclipse‘s Dr. Carlisle Cullen is all funny business.

Recently, Facinelli, 36, had a particularly moving encounter with a fan, who approached him after her daughter’s death.

“A woman whose daughter I met when I did an autograph signing came to a different autograph signing a year later and she showed me a picture of me and her daughter,” the actor told PEOPLE at the Eclipse premiere in L.A. “She said, ‘My daughter met you last year, and she passed away in a car accident. I just wanted you to know how much you impacted her life before she passed away. This picture meant the world to her.’ “

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